"Osika Park" ("we") operates the website osika.bg. This policy describes how we process personal data when you browse the site or contact us.
Personal data administrator: Osika Park, Petrinski Dol Street, Milanovo village, Svoge municipality, 2280, Bulgaria. Email: info@osika.bg.
Contact form: when sending an inquiry we collect your name, email address, phone (if provided), subject, number of people and desired dates (if provided), and message.
Technical data: when using the contact form we may process your IP address for a short time to prevent abuse and limit the number of submissions.
Site usage: we use Vercel Analytics to collect anonymous statistics about how the site is used (e.g. visited pages and general device or browser type).
Language preference: we store a cookie with your chosen language (Bulgarian or English) to show the site in the correct language on the next visit.
We process contact form data to read and respond to your inquiry and organize events or offers you request. Legal basis: your consent given by checking the box before sending the form.
We process technical data such as IP addresses to protect the site from spam and abuse. Legal basis: our legitimate interest to maintain the site secure and reliable.
We use anonymous analytics to understand how visitors use the site and improve it. Legal basis: our legitimate interest to maintain and improve our online presence.
We use the language cookie to remember your preference. Legal basis: our legitimate interest to provide a convenient bilingual website.
Contact form inquiries are stored in our email correspondence as long as necessary for processing the request and follow-up actions, and no longer than necessary for this purpose.
IP addresses used for request limiting are not stored permanently; they are used only for short-term technical protection.
Analytics data is stored according to Vercel's analytics policies.
The language cookie is stored in your browser until it expires or you delete it.
Contact form messages are delivered to us via email through our mail server (SMTP). Vercel hosts the website and provides analytics services.
These providers process data only to the extent necessary to provide their services to us. We do not sell your personal data to third parties.
We use one functional cookie to remember your chosen language. Analytics may use cookies or similar technologies as described in Vercel's documentation.
You can manage cookies through your browser settings. Disabling cookies may affect language preference or some site features.
Under the General Data Protection Regulation (GDPR) you have the right to access, correct, delete or restrict the processing of your personal data, the right to object to certain processing and the right to data portability, where applicable.
When processing is based on consent, you can withdraw your consent at any time, without affecting the lawfulness of processing before withdrawal.
You also have the right to lodge a complaint with the Personal Data Protection Commission (PDPC) if you believe your rights have been violated.
For questions about this policy or to exercise your rights, write to us at info@osika.bg. We will respond within a reasonable time.
We may update this policy periodically. The date at the bottom of the page shows when it was last revised.
Last updated: June 21, 2026
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